Privacy Policy

Privacy declaration

Euro Winkel Internet Warenhuis is part of VVG BVBA BE 0650.638.287
Atealaan (HRT) 34 / A
2200 Herentals

VAT NO BE 0650.638.287
Company NR 0650.638.287
is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process:
Euro Winkel online department store processes your personal data because you use our services and / or because you provide them yourself.

Below you will find an overview of the personal data that we process:

- First and last name.
- Sex.
- Address data.
- Phone number.
- E-mail address.
- IP address.
- Bank account number.

Special and / or sensitive personal data that we process:
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian.
However, we cannot check whether a visitor is older than 16.
We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent.
If you are convinced that we have collected personal information about a minor without this permission, please contact us and we will delete this information.

For what purpose and on what basis we process personal data:
Euro Winkel online department store processes your personal data for the following purposes:
- Handling your payment.
- Sending our newsletter, if you have registered for it.
- To be able to call or e-mail you if this is necessary to be able to perform our services.
- To inform you about changes to our services and products.
- To offer you the opportunity to create an account.
- To deliver goods and services to you.
- Euro Winkel online department store also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated Decision Making:
Euro Winkel online department store does not make decisions based on automated processing on matters that can have (significant) consequences for people.
These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Euro Winkel online department store).

How long do we keep personal data:
Euro Winkel online department store does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.
We use the following retention periods for the aforementioned personal data:

- 7 years, which is the legal term for data retention for companies.

Sharing of personal data with third parties:
Euro shop online department store will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.
This concerns the following companies:
- Gls parcel service for sending your order.
- Multisafepay for processing your payment.
- Inboxify for sending our newsletter, if you have registered for this.
- Our website provider i.v.m. storing your data.
- Our administration office for the processing of our administration.
Euro Winkel online department store remains responsible for these processing operations.

Cookies, or similar techniques, that we use:
Euro Winkel online department store only uses technical and functional cookies. In addition, we use analytical cookies that do not infringe your privacy.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website.
The cookies we use are necessary for the technical operation of the website and your ease of use.
They ensure that the website works properly and, for example, remember your preferred settings.
For example, a cookie keeps track of the content of your shopping cart.
In addition, we use cookies to further optimize our website by means of Google analytics, we hereby adhere to the guidelines of the Dutch Data Protection Authority:
- We have concluded a processor agreement with Google for this purpose.
- The last octet of the IP address is masked.
- We do not share data with other Google services.
By using our services, you agree to the use of these functional cookies.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies.
In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data:
You have the right to view, correct or delete your personal data.
You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Euro Winkel online department store and you have the right to data portability.
This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data via on our website.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ machine readable zone, the strip with numbers at the bottom of the passport, passport number and citizen service number black in this copy.
This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Euro Winkel online department store would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
This can be done via the following link: Dutch Data Protection Authority.

How we protect personal data:
Euro Winkel online department store takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes.
For example, our website is provided with an SSL certificate so that all data is sent encrypted.
If you have the impression that your data is not properly secured or there are indications of abuse, please contact us.

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